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How mkt555 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account and process payments through Touch 'n Go eWallet, Boost, and GrabPay.

Account data kept secureTouch 'n Go eWallet, Boost, GrabPay transaction recordsNo data sold to third partiesYour right to access or deleteContact us to raise a request

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What Data We Collect and Why

mkt555 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, email address, contact number, and the payment details linked to your chosen method — whether that is Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX. This information is used to verify your account, process deposits and withdrawals, and send you account-level

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messages such as transaction confirmations or security alerts. We do not collect more than what is operationally necessary. Session data — your device type, browser session identifiers, and IP address — is logged automatically to protect your account from unauthorised access. We retain your data for
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as long as your account remains active and for the period required under applicable law. If you close your account, we will delete or anonymise your personal data within the timeframe the law requires. Use of this platform and the processing of your personal data is
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subject to local law and available only where local law permits. We do not share your data with advertisers. Where we share data with payment processors such as Touch 'n Go eWallet or Boost, that sharing is limited to what is required to complete your transaction
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and is governed by their own published privacy terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR TEAM

How to Contact Us About Your Data

If you want to see what data we hold on your account, request a correction, or ask us to delete your information, reach out through any of the channels below. We aim to respond to all data-related requests within a reasonable period. For account security queries — such as a suspected unauthorised login or a payment issue through GrabPay or Boost — mark your message clearly so our team can prioritise it.

Live Chat Start a live chat session from your account dashboard. This is the quickest path for urgent data or account security questions.

Email Support Send your data request or privacy query to our support email. Include your registered account email so we can locate your record quickly.

Account Help Centre Log in and visit the Help section to submit a formal data access or deletion request directly linked to your account record.

DATA HANDLING DETAIL

How We Keep Your Account Data Secure

Security is not a single setting — it runs across how we store data, how cookies work on the site, how long we keep records, and what happens when you ask us to act on your information. Here is how each of those areas works in practice.

Encryption and Storage

Your account credentials and payment references — including those tied to Touch 'n Go eWallet or DuitNow — are stored using encryption. We do not store full card or wallet credentials on our own servers.

Cookies and Session Data

We use session cookies to keep you logged in and functional cookies to remember your account preferences. We do not use cookies to track your activity outside mkt555 or sell that data.

Data Retention

Active account data is retained while your account is open. On closure, we retain only what local law requires for the minimum legal period, then delete or anonymise the record.

Your Access and Correction Rights

You can request a copy of the data we hold, ask us to correct inaccurate details, or request deletion. Submit through live chat or email — we will verify your identity before processing the request.

Common Questions About Your Privacy

These are the questions we hear most often about how your data is handled. If yours is not here, contact us through live chat or the Help Centre.

We collect your name, email, contact number and the details needed to process your chosen payment method — such as your Touch 'n Go eWallet or Boost account reference. Nothing beyond what is operationally required.

We share data only with payment processors — GrabPay, Boost, Touch 'n Go eWallet, FPX — to complete your transactions. We do not sell your data to advertisers or unrelated third parties.

We retain data for the minimum period required under applicable local law after account closure, then delete or anonymise it. We do not keep your information longer than the law requires.

Yes. Submit a data access request through live chat or email, using your registered email address. We will verify your identity and send you a summary of the information we hold on your account.

Contact our support team via live chat or the Help Centre and submit a deletion request. We will process it in line with local legal requirements — some records may be retained for the legally required minimum period.

We use session and functional cookies to keep your account working properly. These do not track you outside our platform. You can adjust cookie settings in your browser, though some account functions may not work without session cookies.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoJungle Deer Slots InfoFAQ

How mkt555 Handles Your Personal Information

How to Contact Us About Your Data

How We Keep Your Account Data Secure

Encryption and Storage

Cookies and Session Data

Data Retention

Your Access and Correction Rights

Common Questions About Your Privacy

01 What personal data does mkt555 collect when I open an account?

02 Does mkt555 share my data with third parties?

03 How long does mkt555 keep my account data after I close my account?

04 Can I request a copy of the data mkt555 holds about me?

05 How do I ask mkt555 to delete my personal data?

06 Does mkt555 use cookies, and can I control them?

Privacy Policy

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